Made an appointment to fix my heater. Even called 36 hours before just to confirm...its cold w/out a heater. The evening before Ceridono calls to say they can't make this appointment that has been on their books for a week and re-confirmed. The reason given...they are ""swamped."" This is not the Ceridono of a few years back...they have gone downhill. Kruse was out here fast. I'd use them instead of Ceridono.
Cons: Not reliable, Not professional, Not businesslike
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