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Poor Service, Unprofessional Staff/Management - Review by citysearch c | Waves

Waves

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Poor Service, Unprofessional Staff/Management 11/14/2005

As get-together site, Waves is convenient (proximity). Biggest draw is $1 drafts, but be prepared to wait up to 10-15 minutes for refill. Bartending staff are obviously not professionals/are inattentive, making a ""Valium"" effort to wait on customers. They're lacksadaisical/inefficient (walking as many as 6-7 times past a row of empy glasses on the bar). Some are blatantly rude, disrespectful (one person actually stating ""I've the right to ignore you"".... her problem not being in her perceived ""right"" but in the poor judgment of actually stating this opinion to the customer's face). Worse, the night manager, rather than addressing this unprofessionalism, suggested if I didn't feel welcome, I shouldn't come to Waves. And what was my ""crime""? I was told my $12 tab (dinner) wasn't big enough to justify being waited on. There are a few able staff members, but for most part, professionalism, proper etiquette are sorely absent. Pros: Atmosphere, Proximity Cons: Inattentive Service, Unprofessionalism, Rudeness more
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