I went to Golden Chopsticks with a group of friends to celebrate a co-workers birthday over lunch. We arrived early to beat the lunch rush. We were seated promptly, but waited and waited to place our order and then we waited a much longer period of time before our food arrived - approximately 45 minutes (just like another reviewer commented)! It was clear they were understaffed...there were only two waittresses and two chefs. I, too, was irritated by the fact that was no apology for the poor service. The final straw was when my group went to pay and two people's transactions remained to be completed when the person behind the cash register left to serve other tables. Five minutes later a different employee came up to finish the transactions. Again, no apology was made and no explanation was offered even though me and my group were clearly agitated.
Pros: Delicious Food, Pleasant Ambiance
Cons: Very Poor Service
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