We purchased a new home and there was some crowning of the hardwood. Creative Touch did not test for moisture and just refinished the floor.
A very poor job was done, pooling of finish, no filling of nail holes, stain all over our trim and floor not stained in other areas.
3 month passed and the floor was crowning again, Creative Touch came in again and redid the floors, pulling out the floorbords with pretty much the same finished results.
I would never ask them to do a floor again.
Cons: Poor customer service, Poor follow up, Rookie workmanship
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