I had a HORRIBLE experience with this business! Before a high-level job interview, I left a suit with this establishment to be professionally cleaned. The day of my interview I took the pants from the hanger only to find they had been stretched out to clown-size! Granted, the material is unique but I assumed they would know how to AT LEAST follow the directions on the label (hand-wash only). My designer pants were ruined and obviously not handled according to the label. The manager informed me in a rude and VERY intimidating manner that they use a machine to wash all items labeled ""Hand Wash"" and therefore weren't responsible for ruining the pants. The manager was in my face arguing and literally made me cry at the end of the conversation. I have never, ever been treated this way by a business and I will not use Mr.Wise EVER again!
Cons: Quality, Customer Service
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