I can say that I never patronize stores based on their customer service, but this Pearl has THE most miserable, rude, and lazy staff I have ever encountered. I have experienced this there to varying degrees before, but my last visit included staff who would rather finish a lengthy conversation than do their jobs (assist a customer), were rude as I was making a PURCHASE, and unaccomadating has topped it all. I will NOT return.
If you're headed for fine art supplies, forget it. They may ""have"" what you're looking for, but it's almost never in stock.
Pros: There are, better art stores, in the city
Cons: Rude Staff, Understocked, Miserable Place
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