A friend of mine and I recently stopped in for a burger and some Buffalo wings. The hostess was quite friendly.
I ordered a burger and my amigo ordered Buffalo wings. The food seemed to take forever (45 minutes) to prepare despite the fact that there were few customers that evening. When I asked what the hold up was, the waitress rudely replied ""soon, we have other customers too, you know"".
The wings were under-cooked and my food was cold. The waitress never made an apology for the poor service. The manager didn't seem to care about how we were treated or how the orders where screwed up. He had this ""take it or leave it"" attitude.
I agree with an earlier post, which said good customer service merits return business. This place certainly won't be getting my return business anytime soon.
Pros: Free parking, Friendly hostess, Decent drinks
Cons: , Poorly prepared food, Lousy management
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