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Great Rooms- Bad Service - Review by citysearch c | Loews Minneapolis Hotel

Loews Minneapolis Hotel

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Great Rooms- Bad Service 6/2/2004

DAY 1 they did not give us the wake up call we requested, never brought the extra hangers we needed and never fixed the flickering light in the bathroom. Everytime housekeeping came to our room, all they did is change the sheets and give us new towels. I had a beer bottle that sat on the desk for 5 days. DAY 2 our breakfast was 30 minutes late. Our first call, they said it was on it´s way up. Ten minutes later, still not there. The second time I called they said the time on the order card was changed to 8:30 am. The front desk also could not recommend a good steak house in the area. I called another 4 Star hotel and without taking a breath they we able to suggest 2. Anyway, my thought is, for $250-$350 a night, it is the small details you pay for. Pros: Bed, TV, Views Cons: , Service, Service more
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