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Father, on Father's Day! - Review by citysearch c | The Old Spaghetti Factory

The Old Spaghetti Factory

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Father, on Father's Day! 6/19/2004

The Hostess and staff made me wait when the restaurant was 40% full, they seated me in a section with no Server, the Server Assistant gave water and said he would tell the Server I wanted a beverage, no other server, hostess, Asst. Server or Manager stopped by for over 15 minutes. Lack of attention, no communication amongst staff, and no teamwork means poor customer service. I never got the beverage, the server was on break, and the asst server went off shift. Other servers stayed away from the table! At 3pm seating and service should have been fairly prompt. Manager never wandered thru to see how things were going. Pros: Kitchen did their job Cons: , Seating had no Server, Ignored by Staff. more
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