The Grand Concourse is a lovely restaurant. However, I believe the restaurant's popularity is based more on its history as a landmark than on quality of food or service. If you plan to treat someone to a special buffet e.g. mother's day, Sunday, etc... seriously consider your elderly family members or friends because this place is definitely NOT suitable for those who have trouble walking. Buffet food is spread around through different areas of the restaurant, and patrons must strategically squirm through crowds of people to finally retrieve a cool platter of unremarkable food. Not worth the wait. Your family will not leave this restaurant feeling special or pampered.
Pros: Lovely atmosphere, History (building), view
Cons: , Poor Communication, Chaos
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