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Bad experience turned good - Review by citysearch c | Brother's Pizza House

Brother's Pizza House

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Bad experience turned good 4/7/2004

TERRIBLE EXPERIENCE: 3 years ago I ordered on Sunday night and the guy on the phone was rude. Everytime I mentioned an item he said it wasn't available cause grill was closed. Even though it wasn't listed as a ""grill"" item. I asked him when they close the grill; he yelled, ""DOES IT MATTER?!"" I told him, ""Yes, for future referrence."" He said 9PM. Odd thing was it was 8:30PM. Finally decided on something and when I received it there was peppers on it with mayo (I specifically said to hold the items). I threw it away after a few bites. I made my return there on March 27th 2004. Everything seems okay now. The ladies at the counter were nice and friendly. Hopefully that bad incident wont be repeated. Considering this place has been voted ""BEST IN BELMONT"" a million years running. Pros: they have beer, they have bathrooms, food has improved Cons: , rude Sunday service, guy may still work th more
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