My first experience at Urth: food was pretty good and I was very excited about the vegan desserts. When I got home and opened the vegan desert bread it was very molded. The management didn't offer any replacement.
Our second time to Urth we repeated 4 times to the cashier to ensure that our order (please put chicken, etc. on the side) was correct. Not only was our order completely not followed; our friends panini wasn't at all the one we ordered. We notified management after a lenghty wait to get our corrected salad and she didn't even offer to fix our friends incorrect order!
Terrible.
Cons: , Poor Management
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