While I had several uneventful experiences at the Elm Street Cleaners, this time someone new was working. It began that the wrong pants were creased, but when I pointed out this reversal, the clerk not only denied her mistake, but told me that I was lying, and became agitated and insulting. I was appalled not only by Elm Street's refusal to correct the problem, but also at being told I was a liar. I am now in the market for a new cleaner.
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