I have no idea how this spa gets it's luxury reputation. Every time I've visited I've gotten bad service. During my first manicure, I was treated to 2 broken nails (I have natural nails) and no conversation except the manicurist complaining to another girl about how much she hated her job. The inside is nice but not really luxury; the employees are far from top quality. Overall, to me this seems like a medicore spa for suburbanites trying their best to seem urban.
Pros: Not too expensive, On the water, Not crowded
Cons: Poor customer service, Unfriendly Atmosphere, Salon svcs horrible
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