Leased a BMW with 29,000 miles and drove it 3,000 to have the staff tell me I needed to do $600 of preventive maintenance when I brought it in at 33,000 miles. This was after the their mechanic told me this work should be done b/t 29k and 34k. Staff does not provide documentation to support its case and is unyielding. Don't care about losing customers. Would recommend it only for very rich people who are willing to throw away their money.
Pros: selection, location
Cons: unethical, contradictory
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