JavaScript is not enabled.
No Customer Service Management - Review by citysearch c | Lupa Trattoria

Lupa Trattoria

Claim

No Customer Service Management 12/31/2003

Experience started well -- good antipasta and soup/salad. Main course took a very long time -- 40 minutes from time of order. Cooks seemed overwhelmed with three or four larger (6 - 9 people) parties. Our party was only two. I think they lost our order, but wouldn't confess it. When we finally received the entres, the nightly fish special (Sole) was mangled up into about a dozen pieces. We asked the chef and waiter if that food presentation was acceptable to them. The chef confessed it was not their normal way of doing things. A short while later, the chef came over to our table and asked us to leave right away and that dinner was complimentary. This place should be out of business! Pros: Antipasta - great, Caesar Salad - great Cons: Service - bad, Cust. Rela. - poor, Off the local list more
Summer SALE!!!:
15% OFF all yearly plans
Use year15 at checkout. Expires 1/1/2021