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Terrible Customer Service - Review by citysearch c | David's Bridal

David's Bridal

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Terrible Customer Service 10/2/2003

I was the bridesmaid in a friend's wedding last year and she purchased her gown and ours from this store. Terrible customer service. The clerks were unhelpful and the seamstresses very rude. We did our best to work around that because the bride really wanted the dresses from here, but I would never shop there for my wedding nor any other occasion, and I told them so. This is supposed to be a fun day for the bride and they made it miserable and made her uncomfortable. They may be less expensive than other shops....but you'll pay for it in very poor customer service. Pros: Location for bride, Inexpensive Cons: Poor customer service, Limited selection, Poor fittings more
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