Truly a great place with outstanding service. I took my 63 year old mother to New York for the 1st time and everyone was very accommodating. Nester, the concierge, was wonderful. Even during the almost transit strike, the staff went out of their way to call me at home before our trip, to help with travel arrangements. They also mailed me my skirt that I left behind. The hotel rooms and beds are very comfortable too. A little out of the way from mid-town and Times Square, but great for business. Wonderful Hotel!
Pros: Service!, Rooms/Beds, Views of Lady Liberty
Cons: Location
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