The best part of the experience was getting seated promptly. Everything was bad after that.
They served us bad wine and refused to take it back saying they wouldn't be able to serve it to anyone else.
Steaks were too over done and taking them back meant a VERY long wait for a correction. It took 3 re-tries before we gave up and ate what we got.
The general manager wouldn't come over to talk about any of the issues when we requested to talk to him, and when he finally did come over he a ""too bad for you"" attitude.
Later I found out that Sullivan's is supposed to be the high-end version of Lone Star Steakhouse. If I knew that I would have known to expect the experience we got.
Pros: Decor
Cons: Everything else
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