Beautifully renovated, large, comfortable rooms, great views, etc. As an architecture student, Im happy to see the AR bldg. so spiffy, and its why I initially decided to try it. Everything about the space is what you would expect from a boutique hotelin fact, almost too much what you would expect: looks like all the others. However, the real downfall of the BP is the staff and service. The overall attitude seems to be a youre-only- cool-enough-to-be-here-because-youre-paying-for-it snobbery from the cocktail waitress on up. Moreover, incompetence reigns: our TV was never working and no one could be bothered to fix it, and we were locked out at 2a.m. because the front desk screwed upand couldnt feign to apologize. I wrote to the manager; he wrote back offering nothing .Unbelievable. Why stay here when there are so many other great design hotels in midtown that treat you like royalty?
Pros: architecture, room size, location
Cons: staff/service, scene, attitude
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