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Service makes a difference!! - Review by citysearch c | Il Fornaio

Il Fornaio

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Service makes a difference!! 11/23/2002

We've been to Il Fornaio twice - the first time was great - the second not so much. The sampler appetizer is great - and it was a pleasant surprise that it wasn't exactly the same each time. Everything we ate was delicious. The marguerita's are marginal, but since I'm not a wine drinker, I was at a disadvantaget there. About the service, though. The first time we had a charming waiter (Italian, ;-) ) who provided excellent service and we had a great experience - I couldn't wait to go back. The second visit, the service was terrible, we sat and waited for 10 minutes before we even saw our waiter and we couldn't get the waiter or bus boys attention when we needed something. After being so anxious to go back after our first visit, now I don't care if I never eat there again. Pros: atmosphere, easy parking, food Cons: service is variable, margueritas more
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