Hyped as if you'll stay in lovely main building. We double checked prior to trip to confirm room service & spa services (got none). Our room was on side of hill so steep that walking to main house for dinner down rough gravel road was downright dangerous. Rooms outdated, way too rustic. No spa tub at all & soap smelled like sweat. Most spa services unavailable - esthetician quit, yoga teacher noshow, etc. Restaurant food so bad & overpriced we only tried twice (sent food back both times). Tough chewey $35 tenderloin and menu promise of lemon rice & fish came as a sloppy red fish soup mess. What made it ok: Bill the master concierge, the entire staff is fabulous & friendly, and the setting is magic. Rockresorts needs to spend huge money to make this an ""any-star"" entry in its collection.
Pros: staff, setting, concert
Cons: food, convenience, amenities available
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