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Good doctors and service...terrible wait - Review by Amy G | Shepard Eye Center

Shepard Eye Center

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Good doctors and service...terrible wait 8/4/2005

The office provides excellent eye care. You could go to any of the doctors within the group and feel confident that you are receiving top notch care. There are two major drawbacks to this office. One of the drawbacks is that the waiting room is huge and it is always full. You should anticipate being in the waiting area for at least 45 minutes after your appointment is scheduled. The other drawback is the billing department. Last time that I went, I provided my new insurance information. They did not use it and billed my old insurance and they are now coming after me personally for the money, even though I told them that they need to bill the correct insurance. more
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