The place looks so cool and upscale, even prestigious! But my pet had the most horrible experience here. You cannot be with your pet while they treat or give shots and they do not offer a sedative. When I heard my pet scream bloody murder I knew they had hurt him. Then they told me my pet was aggressive. hmm. They had restrained the cat, done a rectal exam and given shots and he wasn't happy.
They do not separate the dogs from cats in the boarding area so my cat was exposed to barking dogs 24/7. Still refused to give a sedative but were continuing to tell me my cat was aggressive and mean. (Sedatives are unnatural and thus frowned upon here.)
They brought the cat to me in a urine-soaked old box and I found his fur was matted with feces. They blamed the cat. I would not go back here under any circumstances.
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