We provide detail of our services and examples in our website to actually show the type and quality of work we are doing daily. We are the only choice for quality and integrity. Our posted NPS (Net Promoter Score) for the month to date score for March 2009 of 62.5 is far above superior. Please search the web for the meaning of this customer service measurement. NPS was developed by Fred Reichheld in the book The Ultimate Question as published by the Harvard Business School Press. Our President and Owner Donn Peacock will be speaking later this year at a Net Promoter Conference in San Francisco about the successes Paul Davis Restoration & Remodeling has achieved in the area of customer service.
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