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Awesome, customer focused organization - Review by David N | Brian's Garage

Brian's Garage

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Awesome, customer focused organization 4/27/2005

Wow, this is how an auto repair shop should be run. They have turned me into an advocate and lifelong customer. The guys at Brian's Garage are friendly (in a MA way), knowledgable, straightforward and honest. They truly want what is best for you and your car, and will guide you to make the best decisions. The first time I walked in there, Brian was advising a customer to get a particular part from the customer's father (a dealer on the west coast) because it was a small part, could be easily shipped and would end up costing the customer a lot less. I've now had my car serviced there 3 times, and I've walked away from every transaction even more suprised and pleased by the work they do and the fair and honest way they deal with their customers. They are located near the Eliot T (on the Green line), and are happy to drop you there and pick you up as needed. If you have an Audi or VW, you should be taking it here. more
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