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Customer Satisfaction is NOT priority - Review by Jenee S | Associated Bank

Associated Bank

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Customer Satisfaction is NOT priority 3/3/2009

I was with Bank Mutual for over 6yrs, held a good job, with a direct deposit and can count on one hand how many oops's I've made....but do you think they could help you out with one of those oops and save you $120 (especially in these hard times), or help you out with a loan to buy a car....? NO...they are only good for holding your money, my kids piggy bank can do that too without charging me a monthly fee! And the manager of this location, is not very customer friendly, any time I've encountered him, he is rude! The rest of the staff is nice..that's about the only good thing I have to say. more
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