Friendly Plumber came to my house to look at our water heater and give me an estimate. I wanted a tankless water heater and so this was ordered and we made an appt to come back the Monday after it was supposed to come in to do the work. While working on the heater he noticed another small part to the pipe that needed to be repaired. He did not charge me for that part because he didn't add it into the original estimate. (very honorable) He was very professional and polite. He also had very good communication, leaving messages on both my home and mobile phone with updates as we were waiting for the heater.
more