After a horrid experience at Firestone next door, I went to Monroe when my alternator went out. Joe, the technician I worked with, recommended a towing company and tried (though unsuccessfully) to get a reduced price on the tow. He then spotted me $40 (out of his own pocket) to help pay the cash-only tow price! He gave me an EXCELLENT price on a new alternator, battery and replaced the awful brakes that Firestone had put on the year before! I couldn't recommend them more, especially Joe
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