Their web-site says that their shuttles will be outfitted with chains and they will guarantee a ride to the airport. That is totally untrue statement. For starters the moment it starts to snow they will backtrack on their original promise of picking up at your door and give you a pickup location many miles away. And how am I supposed to get there!!!! Walk???
To make matters worse they will change the time at a very short notice (just 8 hours before) and change the pickup time to be earlier. Of course I cannot even drive to the airport because my trip is way too long to park my car at long term parking (i.e. if I can find long term parking in Seatac at this busy time of the year). If you are relying on them to get you to the airport then always have alternate arrangements since they are worse than the other promised ride to the airport.
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