To be honest, based on my previous experience with them. I will give them 3 or 4. But today I had a really bad experience. I called them to reserve an airport shuttle tomorrow morning 4:00 am. The guy is very rude. Keep saying they can do nothing. I asked how about 4:30 am, he said 'no'. But apparently I could reserve online for 4:30 am. I have never had such a bad experience!!! I feel so insulted.
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