I had bought an air conditioner in this store and was told that I could not return it. I had measured my window and was told that it would fit. I got it home and go figure it was too small. I was furious and told that I couldn't return it. It's not my fault that they didn't know the correct measurements for the thing. A friend of mine was looking to buy a new air conditioner so I gave her this useless one and had him buy me one instead. I can guarantee that I will never tell anyone to shop here and I will never be back.
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