Mike is very personable. He has performed our annual furnace tune-up several times. We have never had an issue/missed issue in the following year, or any time since we have live here in the past six (6) years. You can send him every time to perform our annual tune-ups on our furnace and our air conditioner. Also, I'm glad to see that you are sending a "person in training", such as Lem. That is a very positive reflection on your company. Thank uou. Monte Bordner
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