DON NOT USE!!!! I came in for a simple procedure to remove cartilage build up from a cauliflower ear I got from fighting years ago. It started with them quoting a price and verifying insurance preauthorization. Then when the bill came they charged me 10x the amount. What was worse is the results of the procedure created a bigger issue of my ear swelling (filling with blood) every morning. Dr. Neena Will only solution was to do a series of steroid injections over the next 6+ months. These did nothing and her answer was simply you will just have to wait and see if it gets better with time. IT HAS NOT!!! To top it off they charged me more than the procedure for the shots. When I ask them to waive the fee because it was a followup from surgery their statement was. You have to pay for the service not the results.
In Summary
1. Tried charging me 10x what was quoted
2. Didn't perform the procedure correctly - making situation worse
3. Charged me to try and fix it - and didn't
4. Have no concern in delivering results only generating fees
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