The Voyageurs company was sued by Washington State Attorney General and lost due to lack of transparency of cancelation fees. Now 235 Washington families will see their "cancelation fees" returned. I hope other states have similar laws to protect consumers.
"Voyageurs deceived its customers by sending them a letter claiming the company “paid out more than $1,900 per student for the upcoming tour season that it cannot recoup.” That statement was false. In reality, the company was able to recoup more than 60 percent of what it charged consumers."
See the full press release here: https://www.atg.wa.gov/news/news-releases/ag-ferguson-secures-full-refunds-washington-students-and-families-who-paid-now
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