Service exceeded my highest expectations. Dennis was knowledgeable and professional. He was able to identify the problem and double-check the issue in a very reasonable amount of time before discussing with me and providing me with detailed information on my options. He was efficient in completing the removal and replacement of the defective toilet in far less time than I had expected and with excellent results. Any plumbing issue in the future, and I will contact American and request for him to return.
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