Bryan went above and beyond when he came out to repair a tankless water heater. He called Rheem and explained the problem multiple times and sent photos to their rep. They responded by giving me a full refund on the unit which I would not have thought possible given the years that I owned the unit. Went to Home Depot, bought a new unit.brought it back and Bryan installed it in an hour. Couldn't have been friendlier or more professional. Would definitely recommend.
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