The office staff (Jessica, John and Robert) were very helpful and responsive and quick to resolve any issues. Dana was clear and able to answer questions. Sam M. did all the plumbing work and replaced the water heater. Sam did an excellent job and was very careful in covering the carpet and cleaning up afterward. His explanations about what to do with the controls on the water heater if gone for a few days were very helpful.He coordinated with me when the water had to be shut off so I could do the garden work needed. It was a pleasure working with him and the Tipping Hat staff.
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