Our 10 yr. old air conditioner stopped working. We recently moved to Owensboro so we are not familiar with the companies in this area. We called Bryant because of advertising and the unit is a Bryant.
Within 2 hours of our initial phone call the technician (Mark) was at the house to assess the problem. He was professional, courteous and friendly. He explained what he was going to do. He answered our many questions and at our request took the time to discuss options for repair vs. replacing the unit. We opted for repair at this time. Once the work was completed we received a detailed invoice explaining what was done and the breakdown of pricing.
I was very satisfied with the service and overall experience and would recommend them.
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