Once again, there is a reason why we ask for Justin by name. He installed our new water heater yesterday, and I was impressed by his professionalism at every turn. He took the time to explain the installation, he did it efficiently, and he made sure to explain what I needed to know about my new water heater to keep it running well. Some service people seem annoyed by customer questions, but Justin always finds a way to answer all questions with a smile.
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