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Watch Out! - Review by Guest | Auto Doc

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Watch Out! 1/30/2019

we took our truck in to fix they told us 3 different things wrong told us 700 to fix, we said ok fix...they call us the next day and say oh the bolt broke off and broke in a part and now it costs 700 more for you to fix. NOW they do have a picture and the truck is older 2001 with a little over 70,000 miles because it's driven and owned by an 88 year old, YES there was alot of rust under there,so ANY good mechanic would have known looking at that much rust there was a possibility of the bolt breaking off, they should've stopped called us asked us if we wanted to take a chance on that bolt breaking AND how much it would cost if it did...there we're also ways to soak that bolt for a day or so so it POSSIBLY would've came out easier. NOPE they broke and held us responsible to pay OR if not have to tow the truck out of there disassembled and not running for hundreds dollars, we drove the truck in there running, we just picked it up it was 999.99 and 840.00 was labor charge and we did not get the other parts they claim were broke as well fixed , this was the worst choice we could've made taking it here we only picked them because they were chosen # 1 in Hunt County in the paper. I would definitely think twice before taking your car to them. more
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