I really liked all that was promised about these gutters. It seemed too good to be true, and it was. I should have had a clue when the sales guy said his negotiated price was only good right then & there. I asked if we could think about it overnight & get back to him the next day - nope, deal only good for right then.
Somehow we signed anyway and had a horrible experience with them taking our money October 2017, giving us a November 2017 install date & not getting installed till February 2018 after many missed install dates with me inquiring why no one showed or called on our missed dates. 1st after install rain went between the house & the gutters. We were blamed for that even though they were the ones who removed our old gutters & drip edge that worked with those gutters. They did install a rubber drip edge that comes in what looks like 10’ pieces in a few spots. Since the topper for the gutter angles back towards the house that only made the leakes appear in other places between the house & gutter. They did come back and install drip edge pieces along the whole thing.
I could have lived with all that. The real failure of these gutters are the topper. Anything but a light rain goes shooting over the top of the unit & it’s like having no gutter at all for most rains. The other horrible feature is for any temperatures below zero. Instead of snow melting from the roof & going into the gutter, the metal topper re-freezes the water and creates huge icicles along the whole front of the gutter. This creates a horrible, unsafe mess on our sidewalk. Gutter Shutter is aware of this dangerous problem & told us that was in the fine print we failed to see on the contract.
Only buy these if you live where it’s always above freezing temps and if you only get light rain. Otherwise, these gutters will not work for you. Now that we have given them a try for 11 months I will be calling someone else to see if the top can be removed & make usable or if we just need to replace.
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