First off I would like to say to NOT pay attention to the horrible review below. Probably is a stuck up customer who didn't get their way. Such negativity. There is too much of that in the world already. ANYWAY... I have has NO trouble with this store. Every time I walk in there I feel welcomed and greeted right away. The associates that work there go beyond expectations to help me. Since I am "blonde" and very indecisive I need help almost every time. Otherwise my hair would be fried, dyed, and laying to the side. Each associate has a beautiful personality and I feel like all of them has my best interests at heart. When one of them is gone I don't feel awkward for one the other associates to help me. It is very important to have customer service skills in order to build report for customers who feel like they are important. And that's what this team does. The store is very clean and organized each time I go in there so the comment below is just ludicrous. It is almost too perfect. Sometimes I find myself getting lost in the products. ANYWAYS, if you ever need help or need awesome products for your hair endeavors, come here! It's AWESOME here at Shelby's own Sally's Beauty Supply Store!!
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