Clayton is our HERO! My air conditioning went out on a super hot day at about 4pm. I was recommended by a neighbor who knew Clayton personally. We gave him a call at about 4:30 pm and he was at my house by 4:45 to have a look at the system and see what was needed. He gave me options: replace the condensing coil or replace the entire system. He explained that one would fix it for sure, but that it might have more problems in the future. He then explained what a new unit would cost and what it could potentially save me in great detail. He was very honest in his explanation of the situation and made the decision to purchase a new unit VERY comfortable for me.
He then asked me when I wanted it done (of course ASAP, I hate the heat) and was there the next morning at 9AM. Replacing everything by himself in a very timely matter, no corners cut, explaining everything he did when finished. Very professional, very nice individual and most importantly extremely honest about the options I had. He never tried to upsell anything as I said I am looking for whatever works and nothing more (that was very appreciated). I would recommend Clayton for ANY job regarding heating and cooling, it was as painless as you could possibly ask for in a situation like mine. Customer service is a 5-star guarantee when dealing with this company and definitely with this individual from my experience. CALL THEM! Thank you again Clayton!
Best Regards,
Brett
more