Lauren called us to set up apptmt. she was efficient and helpful.
Dan Neill, the tech called the morning of the appointment and told us when to expect him. We like to know when someone is on their way.
Dan was a knowledgable tech, told me what he was going to do in this visit. He wore shoe covers. Dan explained options available to us for better heat and a.c. circulation. He told us about the division of labor between Precision Plumbing and Leslie Heating and Cooling. He explained the payment per month and that we can discontinue any time. He gave us a folder and brochure. He wrote and posted the date of the filter change so that we know approx. when to replace the filter. The way he explained about the vents we knew he was experienced. Thank you, Dan.
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