John H. came to my house on a Sunday afternoon at considerable inconvenience to himself (though he didn't mention that) in order to get my air conditioning system going from a complete, dead stop. It turned out that the problem was fairly easily remedied, so I was back in the cool within half an hour. I was impressed not only by how well he knew his job but also by how clearly he explained everything. He loves his work, he enjoys his clients. The whole experience so positive I almost wish I'd have another problem so he'd come back.
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