Lawn and Beyond took our money and abandoned the job.
Owner introduced himself as a licensed contractor. His employees insist he is a licensed contractor, however no information can be found by the state, city or county to verify that.
We paid up front to take advantage of the discount. Once Lawn and Beyond has your money, you have to stay on them to do ANY work. We would go 4 or 5 weekdays at a time with no one working on our yard. When confronted, The owner always has an excuse which could never be verified. When various day labor workers did show up, they were here for 3 or 4 hours and left.
The owner insisted we did not need a permit for a fence replacement or for a retaining wall that is 3 ft tall or under. He was wrong. We were fined for his beginning work without a permit. He insists he is right, but he cannot verify that. he called our city "retarted". Our fence is of less than poor quality. It moves, it is uneven, panels are already coming off. Pickets are cracking, wood is untreated, the gate will not close and drags on the ground. The posts are NOT cemented in as contracted and promised. The owner ignored all questions regarding the issues with the fence. Owner insists we have a 15 year manufacturer warranty, however when we contacted the fence manufacturer, we were informed only 10 of the 30 fence panels were purchased, the rest were hand built by L&B which voids the warranty. This explains the terrible craftsmanship, mismatched wood, and other issues. The manufacturer also verified they have never been out of these panels which is a claim that L&Bmade for one of their delays. *******FENCE NOT FINISHED*******
L&B was contracted and paid to build a retaining wall of 68ftx3ft. Owner claims he ran out of materials not even half way through and could not explain why. What was built of the wall is not anchored and is bowing out. Owner could also not explain why he installed a fence and then put up a retaining wall when the job was to build a wall, raise the ground level and put in a fence.
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