Yesterday afternoon wife returned and attempted to take shower. Water was cold. I attempted to restart pilot light. Not successful. Called "Best Choice Plumbers", left message. A few minutes later received a return call. Scheduled an appointment for this morning. Received an email confirming appointment and a picture of the repairman. He arrived a couple of minutes before the appointment time. He looked at the water heater and provided an estimate for the diagnostics. He then informed me that it was just the thermocouple. He replaced the thermocouple and started the water heater. Before he delivered the final invoice, we had hot water! Tom did a great job. He was very professional and personable. He seemed very committed to delivering a great result.
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