What a gem! He diagnosed a problem I've spent more than 25 hours on and fixed it right away. He was educational, polite, down to earth, and tenacious in finding a solution. He double and triple checked to find the exact problem and was willing to do the work the right way every time, even when he had to double back to fix a problem that was hiding from the installation by another company. Highly recommend this senior tech, Beshoy. He's fabulous.
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