The rudest employees! Ray lied to me, dan did even better and he hung up on me after he told me that ray lied to me. I finally got my luggage 2 days after I landed. American airlines is no better. Once they get your luggage to this pathetic transport company, they could care less what happens after that. After attempting to speak to someone with some authority at american airlines, what does that winner do? Transfers my call to the transport company. These pathetic employees should be fired. Don't fly american airlines and don't expect good service from this transport company. What a joke.
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